Last updated: October 2025
At Little Readers Ug (accessible at https://littlereadersug.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect any information you provide when you visit or use our website and online store.
By using our site, you agree to the terms outlined in this Privacy Policy.
1. Who We Are
Little Readers Ug is an online secondhand children’s bookstore based in Kampala, Uganda. Our mission is to make children’s books affordable and accessible to families across Uganda.
Our website address is: https://littlereadersug.com.
2. What Personal Data We Collect and Why
a. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (a hash) created from your email address may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval, your profile picture (if any) may be visible to the public alongside your comment.
b. Orders and Accounts
When you place an order or create an account, we collect:
- Your name
- Email address
- Phone number
- Delivery address
- Payment details (processed securely via third-party payment processors; we do not store your full payment card information)
We use this information to process your orders, arrange deliveries, and provide customer support.
c. Contact Forms
When you contact us through our online forms or WhatsApp, we collect your name, contact information, and any messages you send. This information is used solely to respond to your inquiry or provide assistance.
d. Cookies
We use cookies to improve your browsing experience. If you leave a comment or log in, your name, email, and website may be stored in cookies for convenience.
- Login cookies last for two days (or two weeks if you choose “Remember Me”)
- Screen preference cookies last for one year
- Editing/publishing cookies expire after one day
You can control or delete cookies in your browser settings.
e. Embedded Content from Other Websites
Articles or product listings may include embedded content (e.g., videos, images, or articles). Embedded content behaves exactly as if you visited the external website directly. Those sites may collect data, use cookies, or track your interaction independently.
3. Who We Share Your Data With
We do not sell, rent, or trade your personal data.
However, we may share limited information with trusted third parties who help us operate our store, such as:
- Delivery partners (to deliver your orders)
- Payment processors (to process secure payments)
- IT and website service providers (for hosting and maintenance)
If you request a password reset, your IP address will be included in the reset email.
4. How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to help us recognize and approve future comments automatically.
- Registered users’ profile information is stored until the user edits or deletes their account.
- Order and transaction records may be retained for up to seven years to comply with accounting and tax laws.
5. Your Rights Over Your Data
You have the right to:
- Request an exported file of the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for certain processing activities
- Lodge a complaint with the Personal Data Protection Office (PDPO) in Uganda if you believe your data rights have been violated
To exercise these rights, email us at info@littlereadersug.com.
6. How We Protect Your Data
We use secure connections (HTTPS) and encryption where possible. Access to your personal data is limited to authorized staff and service providers who need it to perform their work.
7. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
We may transfer data to third-party processors outside Uganda (e.g., hosting or email service providers), but we ensure appropriate safeguards are in place to protect your information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will be revised accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Little Readers Ug
Email: info@littlereadersug.com
Website: https://littlereadersug.com
Kampala, Uganda